Shipping
At Avaneesh Pharmaceuticals, we are committed to ensuring that our products reach you safely and on time. Please read our shipping policy carefully to understand our processes and guidelines.
1. Shipping Locations
We currently ship across India. For international shipping inquiries, please contact our customer support team.
2. Processing Time
Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
In case of any unforeseen delays, customers will be notified via email or phone.
3. Shipping Methods and Delivery Time
We partner with trusted courier services to ensure timely delivery.
Standard Shipping: 5-7 business days delivery.
Delivery Timeline: 5-7 business days
4. Shipping Charges
Shipping charges vary based on the delivery location and order value.
Free shipping is available on orders above ₹4999.
Express and same-day delivery options are available at additional costs.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order through our website or the courier partner’s tracking portal.
6. Delivery Guidelines
Customers must provide accurate shipping details to avoid delivery issues.
If a package is undeliverable due to incorrect information, additional charges may apply.
If no one is available at the time of delivery, the courier may attempt redelivery or hold the package for pickup.
7. Damaged or Lost Shipments
If you receive a damaged product, please notify us within 24 hours of delivery with supporting images.
If an order is lost in transit, we will work with the courier service to resolve the issue.
Refunds or replacements for lost or damaged shipments will be processed after verification.
8. Restricted Products and Shipping Regulations
Some pharmaceutical products may have specific shipping restrictions based on regulatory guidelines.
If any item in your order is restricted in your location, we will notify you and process a refund or replacement.
9. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information on returning items and requesting refunds.
10. Customer Support
For any shipping-related queries, feel free to contact us:
Email: avaneeshhelp@gmail.com
Phone: +91 993 993 8585
Thank you for choosing Avaneesh Pharmaceuticals! We appreciate your trust in our products and services.
Avaneesh Pharmaceuticals reserves the right to modify this shipping policy at any time. Please review this page periodically for updates.